CBS Chicago — January 29, 2018
The holiday shopping season might be a distant memory, but with about $692 billion spent according to the National Retail Federation, a new business is booming.
Reverse Logistics Magazine — January 25, 2018
As was the case in 2017, returns continue to be a significant issue for retailers, especially after the holidays. The NRF expects 13% of holiday purchases to be returned, slightly higher the 11% expected for the entire year, so the sheer volume alone makes it a real issue.