News

Retailers Brace for More Returns as Online Sales Grow

For retailers in the midst of the holiday rush, it’s all about ringing up the goods. But in a matter of weeks, a record number of purchases are expected to boomerang at the end of a season marked by rising e-commerce sales. In an effort to stem the onslaught of rejects, retailers are doubling down on efforts to improve shopper satisfaction with items they might have viewed only online.


Read the Article