A Better Future for Surplus

Help Desk Analyst- Verifications

Company Overview


Every organization has surplus – assets or inventory no longer required. Liquidity Services (NASDAQ: LQDT) works with clients to ensure surplus is intelligently transformed from a burden into a liquid opportunity that fuels the achievement of strategic goals. Our superior service, unmatched scale, and ability to deliver results enable us to forge trusted, long-term relationships with over 10,000 clients, including Fortune 1000 and Global 500 organizations as well as government agencies. With $7 billion in completed transactions, over 3 million registered buyers, and reach into almost 200 countries and territories, we are the proven market leader in delivering smart surplus solutions.


Liquidity Services operates in an entrepreneurial, collaborative, and vibrant workplace. We’re looking for team members who enjoy working in a fast-paced, relaxed environment – a place where you'll be challenged and empowered to perform. Our core values – which include integrity, customer focus, relentless improvement, innovation to support leadership, and mutual trust and accountability – drive our individual and corporate success.


General Overview


In response to the continued growth of their business, GovDeals, part of Liquidity Services Inc., is looking for a Help Desk Analyst to be based out of the Nashville, TN office.
This position will train in verifications upon hire and will expand to other duties over time.
Once trained this position is 100% remote.
This is your opportunity to get a foot in the door at a company with a 5 star rating on glassdoor.com
GovDeals offers a great starting salary.
This call center position is not technical, if you are looking for a techie job, this is not for you.
The hours are:
Sunday Off
Monday 6pm – 12am
Tuesday 6pm – 12am
Wednesday 6pm – 12am
Thursday 6pm – 12am
Friday 6pm – 12am
Saturday Off

If this is you, apply now… Right now! There are only 2 position to fill, and we may not hire again until 2019.




• Review bidder activity
• Verifies registrations
• Handles inbound calls, emails, and chats
• Provides back-up coverage for team members as volume dictates, must be adaptable to change




• Minimum 1 year work experience with demonstrated customer services experience required. Post-secondary education preferred; work experience will substitute for education.

• Are a self-starter with a positive attitude and can self-supervise
• Can contribute to a small team from a remote environment
• Have the ability to multiple tasks and can prioritize
• Have excellent telephone, oral and written communication skills
• Are an excellent problem solver with deduction skills
• Have strong active listening skills with an ability to adapt / respond to different types of personalities.
• Are able to relay detailed instructions
• Are reliable and punctual
• Can demonstrate accountability and the willingness to accept responsibility

• Bilingual- Spanish strongly preferred