A Better Future for Surplus

Account Manager- Germany

Company Overview

 

Liquidity Services Inc. provides business and government clients and buying customers the world’s most transparent, innovative and effective online marketplaces and integrated services for surplus assets.  Liquidity Services achieves maximum recovery for our clients’ customer returns, overstock, used and salvage assets by employing a multi-channel strategy that leverages our industry-leading online marketplaces, as well as direct sales and consumer marketplace channels.   On behalf of its clients, Liquidity Services has completed the sale of over $2.4 billion of surplus assets in over 500 product categories including consumer goods, capital assets and industrial equipment.

 

Liquidity Services' Corporate Headquarters will be relocating to 6931 Arlington Rd, Bethesda MD 20814, 2nd Floor at the end of September 2017.

Liquidity Services' Corporate Headquarters will be relocating to 6931 Arlington Rd, Bethesda MD 20814, 2nd Floor at the end of September 2017.

 

General Overview

 

Purpose of the role is to ensure customer satisfaction and revenue generation from within a specified set of accounts.  The role will be responsible for driving and maximizing revenues through the development of long-term relationships with a detailed understanding: of principle client needs; LSI service offerings and how they map against client needs; and market trends and macro-economic factors that can influence LSI and client decision making.  The role is to ensure that clients are fully aware of LSI capabilities, services, and overall market expertise to help provide best in class service and a sustained revenue stream 

 

Responsibilities

 

• Meet or exceed revenue target requirements for assigned accounts
• Day to day administration of client related activities through AssetZone, Saleslogix, or any other relevant business systems as appropriate and data tracking through asset lifecycles within the system
• Plan of Sale coordination, client reporting and preparation, and liaison with Operations
• Maintenance of accurate client information and account related activities and opportunities within the CRM system
• Coordination with Senior and Strategic Account Managers, and Account Executives to help better service client needs – as appropriate
• Coordination of client newsletters and account marketing campaigns with Marketing and the Account Team
• Assist Operations PMs with site matters and client liaison requirements
• Liaise with Senior and Strategic Account Managers, and Account Executives with accurate revenue forecast reporting information and forecast reporting ownership on any solely owned accounts
• Site specific and post-sale reporting to clients and internal stakeholders within LSI

 

Qualifications

 

• Must speak German fluently 

• Bachelor’s degree in a related field, engineering, or business desired or equivalent work experience is lieu of a degree
• 2 + years of experience in a client facing role
Skills:
• Excellent verbal and written skills
• Full working knowledge of MS office, specifically Excel and Powerpoint
• CRM system literate, ie Salesforce.com
• Internal stakeholder collaboration a must

Ability:
• Must be highly organized and detail oriented, accurate and timely
• Ability to work with little supervision
• Additional languages ie, Spanish, French, Italian preferred
• Able to multi task and work in an ambiguous environment
• Ability to prioritize and execute on tasks